Join Our Team

Job Opportunities

Please review our open position(s) below and click the corresponding link to apply. Breitenfeldt Group is part of the Alliant and Senior Market Sales (SMS) family of companies. Applications will be completed through Alliant.

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Temporary Phone Intake Specialist

Assignment: September 5, 2024- December 9, 2024

Locations: MN- Long Prairie

Please submit your resume to jobs@bghealthplans.com

• Work with members/prospects in person, over the phone, and through email to identify their needs and transfer to appropriate team or team members
• Greet members/prospects and, if applicable, verify PHI and other pertinent information prior to notifying the appropriate team or team member of their arrival
• Ensure full customer satisfaction and maintain a friendly, helpful demeanor
• Ensure signs are on the door and updated for office holiday closings, agency meetings, etc.
• Maintain a clean and orderly reception area
• Maintain a log for any maintenance services done in the office
• Postal mail: handle mail based on the needs of the office location
• Record customer interactions and data by documenting notes appropriately
• Schedule appointments for members
• Update database with returned or undeliverable mail
• Always ensure confidentiality and control access to sensitive information

The company reserves the right to add or change duties at any time.

MORE DETAILS

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