Member Services

Our service doesn’t stop after your enrollment! We are backed by a team of Member Advisors who are here to assist with your health insurance plan throughout the year. We encourage you to always make us your first call, and if it’s ever necessary to call an insurance company, we make the call for you or with you. Bring your questions to our team and let us provide simple solutions!

BG is your trusted resource for questions regarding:

  • Medical benefits
  • Prescription costs
  • Provider networks
  • Claims and billing
  • Ordering a plan ID card
  • Address changes
  • Information received from healthcare providers and insurance companies
  • Plan extras such as vision, dental, and gym membership programs

To start the conversation please call, email, or complete the form below to connect with one of our licensed agents.

Utilize the DropBox section below the form to submit documents to our team. 

Office Hours: Monday – Friday 8:00 am to 4:00 PM