Member Services

Our service doesn’t stop after your enrollment! We are backed by a team of Member Advisors who are here to assist with your health insurance plan throughout the year. We encourage you to always make us your first call, and if it’s ever necessary to call an insurance company, we make the call for you or with you. Bring your questions to our team and let us provide simple solutions!

BG is your trusted resource for questions regarding:

  • Medical benefits
  • Prescription costs
  • Provider networks
  • Claims and billing
  • Ordering a plan ID card
  • Address changes
  • Information received from healthcare providers and insurance companies
  • Plan extras such as vision, dental, and gym membership programs

To start the conversation please call, email, or complete the form below to connect with one of our licensed agents.

Utilize the DropBox section below the form to submit documents to our team. 

Office Hours:
Monday: 8am-4pm
Tuesday: 8am-4pm
Wednesday: 8am-4pm
Thursday: 8am-4pm
Friday: Available by phone or email only 8am-4pm
Saturday: Closed
Sunday: Closed

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.