Join Our Team

Job Responsibilities

• Work with individuals, over the phone and through email to identify their needs then transfer to appropriate team
• Greet office visitors and, if applicable, verify secure information and provide accurate instruction for visit
• Appointment scheduling
• Ensure full customer satisfaction and maintain a friendly, helpful demeanor
• Be responsible for posting signs on the office door and updated for office holiday closings, agency meetings, etc.
• Maintain a clean and orderly reception area
• Maintain a log for any maintenance services done in office
• Postal mail: handle mail based on the needs of office location
• Record customer interactions and data by documenting notes appropriately
• Update database with returned or undeliverable mail
• Ensure confidentially and control access to sensitive information

The company reserves the right to add or change duties at any time.

To apply, please email resume to: jobs@bghealthplans.com

*Please state the specific job title you are applying for in the email. Thank you.