Website Privacy Policy

This notice describes the Dennis Breitenfeldt Health Insurance Services LLC privacy policy (known as “Breitenfeldt Group”, “we”, “our”, and/or “us).” By visiting our website (the “Website”) you accept the practices described in this privacy policy (the “Policy”). The Website is intended for a United States audience.

How We Collect Your Personal Data

In order to provide the tools and services you request, and for the operation and/or promotion of our business, we may need to collect information from you, including personal information. We collect information from you in the following ways:


Volunteered Information:
We receive and store information you enter on the Website or give us in any other way that personally identifies you to improve your experience at the Website, to get a better general understanding of the type of individuals visiting the Website, and to enable us to contact you when appropriate. Typically, you only provide personal information on the Website when you submit comments or questions for review by us using the Contact Us and Member Services pages.

Automatic Information: To enable us to provide content that users need and want, we collect aggregated site-visitation statistics using cookies. A cookie is a small data file we place on your computer’s hard drive when you first visit the Website (“Cookie”). This file contains a unique number that helps us identify you when you return to the Website. Cookies are used by most websites to enhance users’ web viewing experience. Cookies can neither damage user files nor can they read information from users’ hard drives. We combine all usage information provided by such Cookies and we do not monitor your individual use of the Website. Allowing us to create a Cookie on your hard drive will not give us or any other site access to the rest of your computer’s hard drive, and only we will be able to read the Cookie that the Website creates.

What Personal Data We Receive or Collect

Depending on your relationship with the Breitenfeldt Group, we may collect the following types of personal data:

Personal, Demographic, and Contact Information.
We may collect your name, email address, phone number, physical address, as well as your date of birth, age, gender, and marital status, and other details regarding your current insurance coverage, medical, prescription coverage and Social Security benefits status.

Account Information.
If you communicate with us through our website or have an account with us, we may collect any associated profile details you provide.

Aggregate Information.
Breitenfeldt Group may also collect, receive, or maintain certain non-personal information that does not identify you as an individual person. We may use this information for our own legitimate business purposes, such as evaluating how people use and experience our website.

How We Use Your Personal Data

Depending on your relationship with Breitenfeldt Group, we may use your personal data for the following purposes:

To Manage Our Relationship with You.

  • To provide you with the tools and services that best meet your unique needs and preferences
  • For improvement of the website and our services; to provide, support, personalize, and develop our website, products, services, and systems; for testing, research, analysis, and product development and improvement.

Information Use:

We use information to get a better general understanding of the type of individuals visiting the Website; to respond to your comments or questions; to improve your experience at the Website; and to collect aggregated site-visitation statistics.

We may release any user information if required to comply with law; to enforce or to apply the Website Terms and Conditions; or under the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights, properties, or safety of us or our users.

Choice:

We give you a choice as to the type and amount of private information we have, as follows:
(a) Volunteered Information: You may choose not to provide certain information to us. If you choose not to provide personal information, you can still use all parts of the Website with the exception of part of the Contact Us and Member Services sections.
(b)Automatic Information: Most web browsers automatically accept Cookies, but you may edit your browser options to block Cookies in the future. The “Help” portion of the toolbar on most browsers will explain how you can prevent your browser from accepting new Cookies, how to set the browser to inform you when you receive a new Cookie, or how to reject Cookies altogether.

Access:

We provide you with the ability to ensure that your personal information is correct and current. You may review and update your personal information by contacting us.

How We Share Your Personal Data:

Breitenfeldt Group may share your personal data between and among its affiliates and subsidiaries. This information is based on your interactions with us and pursuant to the provision of our services. The information shared will be for a legitimate business operation purpose including marketing, data analytics, and surveys, benchmarking, or to comply with a legal obligation.

We may share your personal data for a business purpose with the following categories of third parties:

Service Providers.
Third party subcontractors who support us in our capacity to provide services to you and to information technology service providers responsible for our information security, and web service providers.

Insurance Carriers Who Provide Our Insurance.:

Governmental Agencies, Regulators, and Law Enforcement. Agencies responsible for relevant licensing and oversight of the various industries in which we provide services, and law enforcement with appropriate jurisdiction, judicial bodies, and quasi-governmental authorities.

Breitenfeldt Group may disclose aggregated information without restriction. This data cannot be attributed to any specific individual. We may disclose aggregated customer data to our affiliates and to other third parties for lawful purposes.

How We Protect Your Personal Data

Security

We protect the security of your personal information. We take steps to protect your data from loss, misuse, alteration, destruction, or unauthorized access

How Long We Retain Your Personal Data

We retain personal data for as long as necessary to provide services to you and fulfill the transactions you have requested, or for other necessary purposes such as complying with our legal obligations and enforcing our agreements. Retention periods vary depending on the type of information and how it is used. The criteria we use to determine the appropriate retention periods include:

  • How long we have a relationship with you and provide services or products to you.
  • Whether there is a legal, contractual, or similar obligation that requires us to keep your information for a certain period of time.
  • Whether you have consented to retention of your information for a longer period of time.
  • Whether the personal data is sensitive.

When we no longer need to use or retain your personal data, we will remove it from our systems or depersonalize it so that it cannot be used to identify you.

Communications Preferences

You may receive electronic communications from the Breitenfeldt Group when you
provide your email address and/or cell number. If you do not wish to continue receiving email communications you can opt-out by following the unsubscribe instructions provided in such communications

CHILDREN’S PRIVACY

The website is not aimed at or intended for children. Users of the Website must be at least eighteen years old. If we obtain actual knowledge that we have inadvertently collected personal data from a child under the age of eighteen, we will delete that information from our records.

THIRD PARTY WEBSITES

Please be aware that the Website may have links to third party websites that may
collect personally identifiable information about you (Facebook, LinkedIn, Google+). When you click on one of these third-party links, you are entering another website not related to us. This Policy does not cover the information practices or policies of such third party websites. We encourage you to read the privacy statements of all such websites, as their privacy policies may be materially different from our Policy.

Applicable Law

We recognize that the Website may be accessed from anywhere in the world, and that the laws of the jurisdictions in which some users are located may differ substantially from those of the United States and the State of Minnesota. Because we cannot practicably prevent users in different jurisdictions from accessing the website, you are responsible for knowing and complying with the laws of your jurisdiction. If such laws conflict with your use of the website or any of their content or functionality, the Website is not intended for you, and we ask you not to use them or submit any information through the Website.

AGREEMENT AND MODIFICATION

By using and accessing the Website you indicate that you have read and understand this Policy and you consent to the collection and use of information by us in the manner explained in this Policy. This Policy and the Website Terms and Conditions, including without limitation, provisions covering limitations on damages, arbitration of disputes, and the application of state law govern any dispute over privacy. By using and accessing the Website you agree to indemnify us from any and all third-party claims resulting from your breach of this Policy or the Website Terms and Conditions. If you have any questions or concerns about your privacy at the Website, please contact us. If you do not accept this Policy, do not access and use the Website. We may revise this Policy at any time without notice by updating this Policy. Any modifications in the way we use personal information will be provided in future updates of this Policy so you are always aware of what information we collect, how we use it, and under what circumstances we disclose such information. Modifications will be effective immediately and will be available on the Website. You should visit this web page periodically to review the Policy. You accept any such modifications to this Policy by continued use of the Website after such modifications are made.

Contact Us

If you have questions or comments about this Policy, the ways in which Breitenfeldt Group collects and uses your information, your choices, and rights regarding such use, or you wish to exercise your rights under applicable law, please contact us using the information below.

Revised 4.2024

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